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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All DELTALAB products

The group "New Technologies" offers for review the products of the plant DELTALAB: microbiological research supplies, cups, flasks and tablets for cell and tissue cultures, strainers, PCR tablets, PCR tubes, blood sampling tubes, tourniquets, biopsy bags, cassettes, histological accessories, test tubes, micro-samples and cryoprobes, bags for transportation, spatulas, containers, cups, syringes, cold storage accessories, micropipettes, pipettes, tips, accessories and storage racks, autoclave bags, bottles, cuvettes and trays, funnels, labels and tapes, measuring cylinders, flasks and glasses, tubes and connectors, gloves, glasses, safe containers, mixing rods, beakers
  • Microbiology DELTALAB
    Microbiology
    W-100, 409113, 304211, etc.
  • Cell cultures. Molecular Biology DELTALAB
    Cell cultures. Molecular Biology
    D200035, 300252DNA, etc.
  • Hematology and Biochemistry DELTALAB
    Hematology and Biochemistry
    1501118, 900023, 1360, etc.
  • Histology and staining DELTALAB
    Histology and staining
    192950, DS40, 555264, etc.
  • Sampling and transportation DELTALAB
    Sampling and transportation
    JS1, 200326, 408610, etc.
  • Test tubes, micro-tubes and cryoprobes DELTALAB
    Test tubes, micro-tubes and cryoprobes
    705722, 307102, 409001, etc.
  • Cold storage DELTALAB
    Cold storage
    W031230, 409104.1, etc.
  • Working with liquids DELTALAB
    Working with liquids
    193914, MLTSTD2, etc.
  • Sample storage DELTALAB
    Sample storage
    M-015, S-004, CP-30, etc.
  • Hygiene and safety DELTALAB
    Hygiene and safety
    200320, 19269, 19423, etc.
  • Laboratory and industrial packaging DELTALAB
    Laboratory and industrial packaging
    202705, 194171, 292820, etc.

NEW TECHNOLOGIES GROUP

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